If you purchased fisiocrem from a store or chemist, please check with the place of purchase about returns.
You can return your online order from us for a refund if the product is faulty, or significantly different from the description.
If you have opened or used the tube, it cannot be returned unless there is a problem with the contents.
To ask about a return please email firstname.lastname@example.org to explain the problem. We’ll respond as soon as we can.