Updated October 2020
fisiocrem Australia is committed to providing you with the best possible customer service experience. fisiocrem Australia is bound by the Privacy Act 1988, which sets out a number of principles concerning the privacy of individuals.
Personal information collection
There are many aspects of the site which can be viewed without providing personal information, however, for access to future fisiocrem Australia shopping and customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps via our Analytics program.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
Use of your personal information
This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this site, along with ensuring the shopping process can occur as easily as possible for you.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping.
Those companies will be permitted to obtain only the personal information they need to deliver the service. fisiocrem Australia takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. fisiocrem Australia reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
We value your trust in providing us your Information, thus we use commercially and advanced acceptable means of protecting it via the use of industry standard Secure Socket Layers and other precautions.
But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Call: 1800 434 746
16/8 Production Ave,
Molendinar, QLD, 4214